1.       Watch the video for detailed upload information

2.       Logon to your NHS.UK profile

3.       Update & Validate

a.       Opening hours & Bank Holiday Opening hours

b.      Must include ALL the below Bank Holidays:

Friday 19^th April 2019 – Good Friday

Sunday 21^st April 2019 – Easter Sunday

Monday 22^nd April 2019 – Easter Monday

Monday 6^th May 2019 – May day

Monday 27^th May 2019 – Spring bank holiday

c.       Department & Services

d.      Facilities

CPPQ Upload – 2017/18 or 2018/19 – YOU MUST USE THE APPROVED WORDING!

1.       News item – if you already have this you have passed this criteria but it must be named correctly

Community Pharmacy Patient Questionnaire 2017/18

Community Pharmacy Patient Questionnaire 2018/19

2.       Save your CPPQ document as ‘CPPQ’

3.       Title: Patient Questionnaire 2017/18 or 2018/19 (delete as appropriate)

4.       Description Text: Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2017/18 or 2018/19 are provided here (delete dates as appropriate)

5.       Upload a PDF titled ‘CPPQ’

6.       Document title: ‘Pharmacy Patient Questionnaire’

7.       Display Order: ‘1’

8.       SAVE