Community pharmacy contractors who claimed for a Quality Payment at the April review point, but appear to have not met the gateway criteria, would have received an email from the NHS Business Services Authority (NHS BSA) on Monday 18th September 2017, which requires urgent action.


Following the declaration period for the April 2017 Quality Payments Scheme closing, NHS England has been working with NHS BSA to validate contractors declarations for the gateway criteria. If NHS BSA has not been able to validate that a contractor has met the gateway criteria, the contractor will receive an email from NHS BSA today stating the criteria that cannot be validated and the contractor will be asked to provide information to show how the criteria was met.


If contractors do not provide this information by the deadline, Sunday 8th October 2017, the NHS BSA will not be able to confirm to NHS England that the contractor has met the gateway criteria, which will result in NHS England taking further action; this could include NHS England reclaiming the Quality Payment paid to the contractor in June 2017 for the April review point.


Contractors are advised to check their junk/clutter folder in case the email goes into this folder.

Click on the entire PSNC article for more information.