Dear Member,

The PSNC are encouraging contractors to take part in a Pharmacy Advice Audit. It is being done to help capture information about the reasons why people choose to visit community pharmacies. This will also help to capture information about GP teams referring patients to pharmacies for consultations informally, rather than via the agreed Community Pharmacy Consultation Service (CPCS) route. This data will allow the PSNC to quantify how may unfunded GP referrals are taking place, and it will tell them more about the impact COVID-19 is having on pharmacy teams and the advice being sought form us. This will provide critical evidence for ongoing funding discussions with HM Government and the NHS. 

WHEN:

• To be conducted on a single day THIS WEEK (W/C Monday 25^th January)

AUDIT EXCLUSION CRITERIA:

• Where a product is requested by name, unless this leads to additional advice being provided beyond the safe use of the product 
• Advice given relating to a prescription being dispensed 
• Formal referrals from either NHS 111 or GP from NHS CPCS

WHAT YOU NEED TO DO:

1. Download the data collection template
2. Conduct the audit on one day OR until at least 20 consultations have been recorded 
3. Data entry onto PharmaOutcomes – Must complete the 2 modules
   1. PSNC Pharmacy Advice Audit 2021 – Overview – One time entry to give context about your consultations 
   2. PSNC Pharmacy Advice Audit 2021 – Data Entry – To be completed for each consultation
4. Click here to view the PSNC briefing and video guide on the audit

As always, if you require any further help or support please contact the PharmaPlus team.

Regards,

PharmaPlus