Real world experience
– Sanjay Patel, Aqua Pharmacy, London and Pharmaplus member
“The rollout of
Apotec CRM in our pharmacy was smooth and well-supported, with minimal disruption to our daily work. The team adapted quickly to the new system, which is easy to use and fits well into our existing workflows. We’ve seen clear benefits since switching – from quicker access to patient records and the ability to dispense multiple prescriptions more efficiently, to having clinical checks retained, which has freed up time to focus more on patient services. The onboarding and support throughout have
been excellent, and the Apotec CRM has already made a real difference to how we operate day-to-day. As we further familiarise ourselves with the system, we look forward to moving to scan-based dispensing, which will further streamline our dispensing process. The support before, during and after installation was exemplary and we never felt ignored or isolated – this made the seamless transition possible, and I would highly recommend considering Apotec CRM to all my fellow pharmacist
proprietors.”