BENEFITS
The underlying benefits of a CRM is the ability to enrich the data relevant to your patients whilst also having standard configurable triggers, within the application, to aid with improved proactive
communications.
Overall Apotec seek to ensure the knowledge and understanding (data) of your patients to support the proactive engagement as Pharmacy moves towards a broader clinical service agenda.
As part of a new cloud based system, services are
delivered agnostic of hardware source, operating system and broadband which gives a high level of freedom in how Apotec delivers it’s services.
Existing hardware and any broadband line can be utilised and contracts for supply operate on a rolling 6 months basis with freedom to add or remove services.
Importantly, a number of processes have also been introduced, which will support paperless operations, freeing up the pharmacist and supporting staffs time to focus on new services.
