We’re excited to introduce our comprehensive Dry Skin Training Pack, tailored specifically for counter staff. This pack will provide your team with:
• Essential Knowledge: Understanding common winter skin conditions like eczema, contact dermatitis, and psoriasis.
• Practical Advice: Tips on recommending the right moisturisers and
emollients, including a simple guide on lotions, creams, and ointments.
• Red Flags: Key referral indicators to help your staff know when to escalate a case to the pharmacist for further assessment.
• Engaging Learning Materials: A 10-question quiz to reinforce learning and ensure your staff are confident in providing expert advice.
New! Listen to the Podcast
We understand that some staff may prefer listening over reading. That’s why we’ve included a podcast version of the training—perfect for those who want to learn on the go or during a break. It covers all the key points of the training pack in an easy-to-digest format.
Why This Training
Matters:
With winter bringing in harsher weather, more customers will seek advice on managing dry, itchy, and cracked skin. Training your counter staff to effectively handle these queries not only improves the customer experience but also drives additional sales of OTC moisturisers, bath additives, and skincare products.
How to Get Started:
Download the Dry Skin Training Pack and listen to the podcast today to make it part of your winter training programme. Your staff can complete the training at their own pace, and the included quiz will help assess their understanding.
