What You Need to Do
Understand Your Roles and Responsibilities
• Pharmacy owners are responsible for
identifying and managing risks in all services they provide, including home deliveries.
• Make sure both registered and unregistered staff provide safe and effective care.
Staff Training
• Pharmacy owners must ensure all unregistered staff meet training requirements, including delivery drivers.
• Focus on core learning outcomes, such as prioritising patient safety, effective communication, and safeguarding vulnerable groups.
• PharmaPlus can support
you if you require access to training
Compliance and Inspection Preparedness
• Make sure you have Standard Operating Procedures (SOPs) in place.
• SOPs should include emergency
protocols, like what to do if a patient has had a fall.
• You can access the PharmaPlus SOPs from the website for this purpose, or alternatively contact us if you require further help or support on training
