At PharmaPlus we are proud to say that we support our members in as many areas within the realms of community pharmacy, and one of those is GPhC mock inspections.

We know this is quite a stressful thought for any community pharmacy team, which is why we offer mock inspections to our members.

WHY THE INSPECTIONS ARE NOW UNANNOUNCED?

GPhC inspections are now unannounced, which means that they could come at any time. This may make you feel worried but take it as an opportunity. The idea behind the unannounced visit is to demonstrate that pharmacy teams are meeting the standards of practice day in, day out.

WHAT ARE THE INSPECTORS LOOKING FOR?

What the inspectors are looking for is evidence that the team work collaboratively to meet standards. It is not just an inspection of whether the paperwork and documentation is in place, or whether the superintendent or owner knows about the standards. It is to decipher whether the team is able to demonstrate their understanding through working practice that they meet the required standards.

WHAT PHARMAPLUS DOES TO HELP MEMBERS -

What we have done is create our own proforma by looking at the requirements for the GPhC and we use it to inspect each pharmacy to those very same standards. We have taken the time and effort to review the way GPhC write their reports in order really recognize what they are looking for.

Like the GPhC we:

    1.  Review written or documentary evidence such as SOPs, audits and training documentation.

    2.  Observe interactions with patients.

    3.  Ask the team questions and pose scenarios to them to gauge understanding and how they would respond to certain situations.

    4.  Test systems, processes and procedure.

    5.  Look at the pharmacy physically to see if meets the required standards.

This usually takes around 3-4 hours in line with the GPhC, to give you a true reflection on what the actual inspection could be like.

We offer our report within a week which will stipulate positives, negatives, improvements all in line with the standards. We make it very clear which comment relates to which part of the standards so it is apparent where standards are met/not met, and this is done in line with the decision making framework which the inspectors use.

We offer further support after you have received the report and give ample time to discuss this with the PharmaPlus mock inspector.

Think of this service we offer like a health-check for your pharmacy!

Interested? Call the team to find out more or to book a discussion using the link below:

Regards,

PharmaPlus